Refund policy
Keeroz Essentials No Return Policy Agreement
At Keeroz Essentials, we prioritize the quality and integrity of our products, which are exclusively designed for personal use. Due to the nature of these items, we maintain a strict No Return Policy to ensure the safety and well-being of all our customers. Please review the terms below:
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No Returns or Exchanges: All sales are final. We do not accept returns or exchanges of any products once they have been purchased and delivered.
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Hygiene and Safety Concerns: Due to the personal use category of our products, returning items would compromise hygiene standards and consumer safety. This policy ensures that all products received by our customers are new and untouched.
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Defective or Damaged Goods: If a product arrives damaged or defective, please contact our customer service within 48 hours of receipt. We will review your case and, if deemed appropriate, provide a replacement or store credit. Photographic evidence of the damage or defect may be required for verification.
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Order Cancellation: Orders can only be canceled within 24 hours of placement. After this period, all purchases are processed and cannot be modified or refunded.
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Customer Acknowledgement: By completing your purchase, you acknowledge and agree to our No Return Policy. This agreement ensures transparency and upholds the highest quality standards for all Keeroz Essentials customers.
For any questions or concerns regarding our policy, please contact Contact@keerozessentials.com .